Yes, we offer all guests free Wi-Fi traffic of up to 300 megabits. We also offer a payable Wi-Fi internet connection: € 9.00 a day for 12 megabits and € 12.00 a day for 25 megabits.

We permit smaller animals to stay at a charge of €15.00 a day (food not included): they are not however permitted in the restaurants or the wellness area.

Your room is available from 15:00 on the day of your arrival until 11:00 on the day of your departure.

The hotel offers free external parking. Indoor parking can be booked at a charge of €10.00 a day.

All rooms have a colour LCD television, phone, safe and mini-bar.

Bookings are confirmed only once 30% deposit has been transferred, via either bank transfer or credit card.

Conditions
In case of partial or total cancellation we charge the following penalties:
Up to 30 days prior to arrival, no penalties (the deposit will be refunded)
from 29 to 15 days prior to arrival, 40% penalty
from 14 to 5 days prior to arrival, 70% penalty
less than 5 days prior to arrival, 100% penalty
no show: 100% penalty & we charge the balance for the booking.

Partial or total cancellation of booking(s) in Peak Season, namely
between 20th December 2019 and 7th January 2020
between 7th February and 29th February 2020
we charge the following penalties:
up to 50 days prior to arrival, no penalties (the deposit will be refunded)
from 49 to 30 days prior to arrival, penalty 40%
from 29 to 15 days prior to arrival, penalty 60%
from 14 to 5 days prior to arrival, penalty 80%
less than 5 days prior to arrival, penalty 100%
no show: 100% penalty & we charge the balance for the booking.

In case of late arrival or early departure we charge the due amount of the booking, without food&beverage services, i.e. dinner and breakfast. We recommend our Guests to subscribe Hogast „EuropäischeReiseversicherung“ travel insurance.

We accept the following payments:

cash (up to the limit permitted by Italian law)

credit cards (Visa, MasterCard, Eurocard, American Express, Diners).

We advise you to take out “Europäische Reiseversicherung [European Travel Insurance]” with Hogast.

Non-refundable prepaid bookings refer to the special offers on our website that provide a 10% reduction on the official rate.

Bookings are confirmed at the time of payment of the total cost of the stay. This cannot be altered or refunded.

For non-refundable prepaid bookings we will issue a plain ticket (no name on it) for tax purposes at the time payment is made. If you require a receipt for tax purposes we would ask you to notify us at the time of confirmation of booking, providing us with your full invoicing data.

Payment of the deposit is via bank transfer as follows:

CASSA DI RISPARMIO, La Villa branch
IBAN IT 06 I 06045 58180 000000053000
BIC/SWIFT: CRBZIT2B076

The deposit may alternatively be paid via credit card, providing the relevant data when booking or through click to pay on our web site (only with visa or mastercard credit card).